Cancellation & Refund Policy

1. Free features

The planners, Discover Bengal and venue browsing are free; no refunds apply.

2. Curated experiences

Cancelled 30 or more days before the event: full refund of the advance, less payment-gateway charges.

Cancelled 15–29 days before: 50% of the advance refunded.

Cancelled less than 15 days before: advance is non-refundable, as vendors, artists and venues are already committed.

Exact terms in your signed proposal take precedence over this summary.

3. Cancellation by us

If we cancel for reasons within our control, you get a full refund. If the event is affected by weather, government orders or other force majeure, we will offer a new date or refund amounts not already spent with vendors.

4. Venue bookings

Bookings made directly with listed venues follow that venue's own policy; GOPicnic is not a party to those payments.

5. How refunds are paid

Email gopicnic.in@gmail.com with your booking details. Approved refunds are returned to the original payment method within 7–10 working days.